Privacy Policy

Last updated: January 1, 2026

At Mobile Auto Glass Repair Shop Carson ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile auto glass repair services. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with us:

Personal Information

Information you voluntarily give to us when requesting a quote, scheduling service, or contacting us. This may include your name, phone number, email address, home or service address, vehicle make and model, VIN number, and insurance details.

Non-Personal Information

Information collected automatically through your use of our website, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is aggregated and does not identify you personally.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide quotes, schedule, and perform auto glass repair and replacement services.
• To communicate with you about appointments, service updates, and follow-ups.
• To process insurance claims and billing on your behalf.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and customer experience.
• To send promotional materials and special offers (you may opt out at any time).
• To comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your insurance company to process claims, when authorized by you.
• With service partners and subcontractors who assist in delivering our services (e.g., glass suppliers), under confidentiality agreements.
• When required by law, court order, or government regulation.
• In connection with a merger, acquisition, or sale of our business assets.
• To protect our legal rights, property, or safety, or that of others.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, restricted access controls, and regular reviews of our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though some features of the website may not function properly without them.

6. Third-Party Services

We may use third-party services such as Google Analytics, Google Maps, and payment processors that may collect information governed by their own privacy policies. We do not control these third parties' data practices and encourage you to review their privacy policies. These services help us analyze traffic, display maps, and process payments securely.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of marketing communications.
• The right to request a copy of your data in a portable format.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: